Shipping information
Shipping Information
Fast, Reliable & Gracefully Delivered to Your Door
At Viola Grace, your experience matters just as much as our products. From the moment you place your order to the moment it arrives at your door, we’re committed to ensuring a smooth, elegant, and reliable shipping process — because true luxury includes peace of mind.
🌍 Where We Ship
We are proud to offer worldwide shipping. Whether you’re located across the street or across the globe, Viola Grace is honored to deliver to your doorstep with care.
🚚 Processing Time
Orders are typically processed within 1–3 business days after your purchase is confirmed. Orders placed on weekends or holidays will begin processing the next business day.
During high-volume periods (sales, holidays, new drops), please allow for slight delays — though we always do our best to ship your items as swiftly as possible.
📦 Shipping Times
🇺🇸 United States:
Standard Shipping: 7-10 business days
Expedited Shipping: 5-7business days (available at checkout)
🌎 International Orders:
Standard Shipping: 7–14 business days
Expedited options vary by country and carrier availability
Note: Delivery times may vary depending on customs clearance, weather, and local postal services.
💸 Shipping Rates
Free Shipping on all over the world
🔍 Tracking Your Order
Once your order is fulfilled, you’ll receive a shipping confirmation email with your tracking number. You can also log into your Viola Grace account to view order status at any time.
Please allow 24–48 hours for tracking information to update once your package has left our facility.
📦 Multiple Items in One Order?
Some items may ship separately depending on availability and warehouse location. But don’t worry — you’ll receive tracking details for every package and only pay shipping once.
🚨 Lost, Delayed, or Stolen Packages
We do our very best to ensure safe delivery, but sometimes shipping carriers face challenges outside of our control. If your order appears lost or delayed, please contact us at violagrace72@gmail.com. We’ll work closely with you and the carrier to resolve the issue as quickly as possible.
For added peace of mind, you can add shipping protection at checkout (optional).
📬 Wrong Shipping Address?
If you notice an error in your shipping address, please contact us immediately at violagrace72@gmail.com. Once your order has shipped, we're unable to redirect it. Always double-check your details before placing an order.
💕 A Note from Us
Shipping isn’t just about logistics — it’s the final chapter of your Viola Grace experience. That’s why we take every measure to make sure your products are packed with care, delivered with love, and arrive looking as beautiful as they were designed to be.
Thank you for trusting us with your order. We can’t wait for your Viola Grace moment to arrive.